BIN Inventory — Support

Help with the iPhone, iPad, Apple Watch and web app

BIN Inventory keeps track of what you own and where it is: tools on the trucks, parts on the racks, food in the freezer. Items live in nested locations, with quantities, photos, receipts and printable QR labels, and the whole household or team shares one inventory.

New to the app? The user guide walks through everything step by step, with screenshots.

Getting an account

You can use the iPhone and iPad app without one: tap "Use Without an Account" on the sign-in screen, and everything stays on your device. An account adds sharing, labels, notifications and the web app. Accounts are by invitation. If your household or company already uses BIN Inventory, ask one of its administrators to add you (Settings → Household Members); they'll give you a username and a temporary password. To start using it for your own household or business, email us at the address below.

Signing in

• Forgot your password? Tap Forgot password? on the sign-in screen and we'll email you a reset link.
• The web app is at inventory.busterinn.com/app and uses the same account. It can also sign in with a passkey.
• The Apple Watch app signs in through your iPhone: open BIN Inventory on the iPhone while the Watch is nearby.

Common questions

• Labels: print QR labels on a Niimbot B1 or D11 over Bluetooth, or on any printer through AirPrint. Scanning a label with the iPhone camera opens that item or location in the app.
• Viewers and admins: viewers can browse, search and change quantities; admins can also add, edit and archive items and manage locations, members and settings.
• Lost, stolen or used up: archiving an item keeps it with a reason and a date, and an admin can restore it.
• Export: admins can download everything as a ZIP (data, spreadsheet, photos and receipts) or a PDF report for insurance: Settings → Export & Reports.
• Notifications: low stock, out of stock and expiration reminders. Choose which ones in Settings → Notifications.

Deleting your account

Settings → Delete Account, in the app or the web app. See the privacy policy for what's deleted and what's kept for the other members of a shared household.

Contact

Email support@busterinn.com. Tell us which device and app version you're on (Settings shows the version at the bottom).